I am taking extra measures to ensure client safety during the Covid 19 pandemic.


  • You will be expected to answer some Covid screening questions by telephone 24 hrs before your appointment.

  • To reduce appointment time the therapist will arrange a 30 min telephone or online consultation to get a detailed record of your dog’s general health & wellbeing, medical history & presenting symptoms

  • Your hands-on therapy session will be limited to 45mins maximum.


Mobile sessions

  • When I come out to visit your dog please make it possible for me to come onto your property without having to touch gates/doors or other surfaces & ensure I will not encounter other family members or pets on entering.

  • Please arrange a time when it can be just myself, you and your dog on site or at least be able to adhere to social distancing rules from others – a minimum of 2 metres. Please no children or other family members / friends around if possible.

  • Sessions will take place outside but if weather or temperatures make this difficult a well ventilated room large enough to adhere to the 2m distance rule is preferable & in this situation face masks should be worn.

  • Please keep at the required 2m distance during the session

  • Please remove your dog’s collar before the session. If needed I will be using a slip collar & lead which will be disinfected between each client.

  • Where possible I would be grateful if you could supply me with a bucket of water so I can thoroughly wash my hands before and after treatment, I can provide my own soap.

  • If you request it I can spray your dog's fur at the end of the session with Leucillin, a disinfectant recommended by the RCVS

K9 Raw Supplies Clinic Room

  • When you arrive please remain in your car & I will come out to greet you & your dog. Observations of your dog’s movement patterns can be made in the carpark

  • After observations you will be requested to remove your dog’s collar & to sanitise your hands upon entering the building. You are requested not to touch the door handle & I will leave the door open for you to enter & to leave. If needed I will be using a slip collar & lead which will be disinfected between each session.

  • Where possible (if your dog is comfortable) it is preferable if you can remain outside of the room. There is a window which will remain open for ventilation & you are welcome to observe the session from the outside.

  • Face masks must be worn unless you are exempt for medical reasons.

  • There will be a 30 min gap between clients in order to adequately sanitise the room between sessions.

  • Payment is to be made by bank transfer, Paypal or contactless where possible and is required within 24 hours of the treatment.

Untitled design (9).png